77jee Privacy Policy — How We Protect Your Data

77jee ("we", "us", "our", "the Platform") is committed to protecting the privacy and personal data of every individual who interacts with our platform. This Privacy Policy applies to all players registered on the 77jee platform, all visitors to the 77jee website at https://77jee.io, and all users of any mobile-optimised version of that website.

This policy sets out the categories of personal data we collect, the purposes for which that data is used, the parties with whom it may be shared, the security measures we apply to protect it, the period for which it is retained, and the rights available to you in relation to your personal data.

This Privacy Policy should be read alongside our Terms & Conditions and our Responsible Gaming Policy, both of which are incorporated by reference and together constitute the complete agreement between you and 77jee regarding your use of the platform.

77jee collects personal data from you in three primary ways: data you provide directly during registration and account management; data generated automatically through your use of the platform; and data received from third-party payment and identity verification service providers.

Data You Provide Directly:

• Full legal name, date of birth, and gender (for identity verification and age compliance)
• Residential address, including district, city, and postcode (Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, or wherever you reside)
• Email address (used for account communications, transaction confirmations, and optional marketing)
• Mobile phone number (used for two-factor authentication and payment method linking)
• Government-issued identity document details (National Identity Card number, passport number, or driving licence number) provided during KYC verification
• Payment method identifiers (bKash account number, Nagad account number, Rocket account number, Upay number, or bank account details for Bangladeshi banks including Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, and Sonali Bank)
• Communications you send to our support team, including the content of emails and chat messages

Data Collected Automatically:

• IP address and approximate geographic location derived from it
• Device type, operating system, browser type and version
• Pages visited, time spent on each page, and navigation paths within the platform
• Betting and gaming activity records, including bet amounts, game selections, session durations, and transaction histories
• Login timestamps and session identifiers
• Cookie and tracking pixel data (see Section 06)

Data From Third Parties:

• Identity verification results from KYC service providers
• Transaction confirmation data from payment processors (bKash, Nagad, Rocket, Upay, and banking partners)
• Fraud and risk screening data from third-party fraud prevention services

77jee uses your personal data only for specific, clearly defined purposes. We do not use your data in any way that is incompatible with the purposes stated at the time of collection. The primary purposes for which we process personal data are:

• Account creation and management: To create and maintain your 77jee account, verify your identity, and give you access to the platform's services.
• Age and eligibility verification: To confirm that you meet the minimum age requirement of 21 years and that you are eligible to use the platform under applicable rules.
• Payment processing: To process deposits and withdrawals via bKash, Nagad, Rocket, Upay, and Bangladeshi bank transfers accurately and securely.
• Customer support: To respond to your queries, complaints, and requests submitted through email or live chat, and to maintain a record of communications for quality assurance.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, money laundering, collusion, and other prohibited conduct on the platform.
• Responsible gaming compliance: To monitor betting and gaming patterns that may indicate problem gambling behaviour and to administer self-exclusion, deposit limit, and cool-off requests.
• Legal and regulatory compliance: To fulfil obligations under applicable anti-money laundering (AML) regulations and to respond to lawful requests from authorities.
• Platform improvement: To analyse aggregated usage data to improve platform performance, game selection, and the overall user experience for players across Bangladesh.
• Marketing communications (with consent only): To send you promotional emails about bonuses, tournaments, seasonal offers (such as Eid or BPL promotions), and new game launches — but only where you have given your explicit consent to receive such communications.

Every processing activity carried out by 77jee is grounded in one or more of the following legal bases. We are transparent about which basis applies to each processing purpose so that you can understand your rights in relation to each activity.

• Contractual necessity: Processing required to create your account, verify your identity, process payments, and deliver the services you have requested. Without this processing, we cannot provide the platform to you.
• Legal obligation: Processing required to comply with applicable law, including anti-money laundering obligations, age verification requirements, and responses to lawful requests from competent authorities.
• Legitimate interests: Processing carried out for purposes that are in the legitimate interests of 77jee and that do not override your fundamental privacy rights — for example, fraud detection, platform security, and aggregated usage analytics.
• Consent: Processing carried out only where you have given your freely given, specific, informed, and unambiguous consent — for example, receiving marketing communications. You may withdraw your consent at any time.

Where we rely on legitimate interests as the legal basis for processing, we have conducted a balancing assessment to confirm that our interests are not outweighed by your data protection rights and freedoms. You have the right to object to processing based on legitimate interests at any time by contacting us at [email protected].

77jee does not sell your personal data to any third party. We share personal data with third parties only in the limited circumstances described below, and only to the minimum extent necessary for the stated purpose.

Service Providers: We share data with carefully selected third-party service providers who process data on our behalf under strict contractual obligations. These include:

• KYC and identity verification providers who process copies of identity documents to confirm age and eligibility.
• Payment processing partners (bKash, Nagad, Rocket, Upay, and Bangladeshi banking partners) who handle transaction data to process deposits and withdrawals.
• Fraud detection and risk management platforms that analyse transaction and behavioural patterns to identify suspicious activity.
• Cloud infrastructure and hosting providers on whose servers the 77jee platform operates. All such providers are required to maintain security standards equivalent to or exceeding those applied by 77jee.
• Game software providers (Pragmatic Play, NetEnt, Microgaming, Spribe, Evolution Gaming, Ezugi) who receive session data necessary to deliver game content. These providers operate under their own privacy policies and data processing agreements with 77jee.
• Customer support software providers who process the content of support tickets and chat sessions.

Legal Disclosures: We may disclose your personal data to competent authorities, law enforcement agencies, or courts where we are required to do so by law, court order, or other binding legal obligation. In such cases we will disclose only the minimum information required and, where legally permissible, will notify you of the disclosure.

Business Transfers: In the event of a merger, acquisition, or sale of all or part of the 77jee business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and of any changes to this Privacy Policy that result from it.

The 77jee website uses cookies and similar tracking technologies to deliver a functional, personalised, and secure experience. A cookie is a small text file stored on your device by your browser when you visit a website. Cookies do not contain executable code and cannot access other files on your device.

Types of Cookies We Use:

• Strictly Necessary Cookies: These cookies are essential for the website to function correctly. They enable core features such as session management, login authentication, and security checks. These cookies cannot be disabled without breaking key platform functionality.
• Functional Cookies: These cookies remember your preferences (such as language settings, preferred game view, and responsible gaming settings) so that you do not need to re-enter them on each visit.
• Analytics Cookies: These cookies collect anonymised data about how visitors use the 77jee platform — including which pages are visited most frequently and how users navigate between sections. This data is used in aggregate form to improve the platform. No individual user is identifiable from analytics data.
• Marketing Cookies: These cookies are set only where you have given your consent to receive personalised promotional content. They track your interaction with promotional materials so that we can assess the effectiveness of our campaigns and avoid showing you irrelevant offers.

Managing Cookies: You can control and delete cookies through your browser settings at any time. Disabling strictly necessary cookies will prevent certain platform features from working correctly. Disabling analytics or marketing cookies will not affect your ability to place bets, play games, or make transactions on the platform.

77jee implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Our security infrastructure includes:

• 256-bit SSL/TLS encryption on all data transmitted between your device and the 77jee platform.
• Encrypted data storage for sensitive personal data including identity document details and payment method references.
• Access controls that restrict access to personal data to authorised 77jee personnel on a strict need-to-know basis, enforced through role-based access management.
• Two-factor authentication (2FA) available to all registered players to add a second layer of protection to account logins.
• Intrusion detection systems and continuous security monitoring to identify and respond to anomalous activity on the platform infrastructure.
• Regular security assessments and penetration testing conducted by independent security professionals to identify and remediate vulnerabilities.
• Staff training on data protection obligations and secure data handling practices, conducted regularly for all employees with access to personal data.

Despite our best efforts, no internet transmission or electronic storage system is 100% secure. If you become aware of any security vulnerability or suspicious activity relating to your 77jee account, please contact us immediately at [email protected] so that we can investigate and take corrective action without delay.

77jee retains personal data only for as long as necessary to fulfil the purposes described in this Privacy Policy, unless a longer retention period is required by applicable law or regulation.

• Active account data is retained for the full duration of your account's active status on the platform.
• Non-regulatory personal data (such as communication preferences and device identifiers) is deleted within 90 days of account closure, subject to no outstanding disputes or legal proceedings.
• Transaction records and KYC documentation are retained for a minimum of five (5) years following account closure in accordance with applicable anti-money laundering and financial record-keeping obligations.
• Support communications are retained for two (2) years following the resolution of the relevant query, after which they are anonymised or deleted.
• Analytics and aggregated usage data that cannot be linked to any individual user is retained indefinitely for platform improvement purposes.

At the end of each applicable retention period, personal data is securely deleted or anonymised in accordance with our internal data lifecycle management procedures. If you request deletion of your data before the end of the applicable retention period, we will delete all data that is not subject to a legal retention obligation and will inform you clearly of any data that must be retained and the reason for its retention.

You have a number of rights in relation to the personal data that 77jee holds about you. We are committed to honouring these rights promptly and without unnecessary delay. To exercise any of the rights listed below, please contact our support team at [email protected] with the subject line "Data Rights Request" and a clear description of the right you wish to exercise.

• Right of Access: You have the right to request a copy of all personal data that 77jee holds about you, along with information about how it is being used. We will respond to access requests within 30 days of receipt.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. Many fields — such as your contact email and phone number — can be updated directly in your account settings without contacting support.
• Right to Erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you have withdrawn consent, or where there is no other legal basis for its continued processing. This right is subject to overriding legal obligations — for example, AML record-keeping requirements may prevent immediate deletion of certain transaction data.
• Right to Restriction of Processing: You have the right to request that we restrict the processing of your personal data in certain circumstances — for example, while a dispute about the accuracy of your data is being resolved.
• Right to Data Portability: Where processing is based on your consent or on a contract, and is carried out by automated means, you have the right to receive a copy of your personal data in a structured, commonly used, and machine-readable format so that you can transfer it to another service if you wish.
• Right to Object: You have the right to object to processing of your personal data where that processing is based on our legitimate interests. You also have an unconditional right to object to processing of your data for direct marketing purposes, and we will act on such an objection immediately.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

The 77jee platform is strictly intended for adult users aged 21 years and above. We do not knowingly collect personal data from any individual under the age of 21. Registration on the 77jee platform requires users to confirm during the sign-up process that they are at least 21 years old, and all accounts are subject to identity verification to confirm this declaration.

If we become aware that we have inadvertently collected personal data from a person under the age of 21, we will take immediate steps to delete that data from our systems, close the associated account, and refund any deposits made by the underage individual, in accordance with our responsible gaming obligations.

If you are a parent or guardian and you believe that a person under the age of 21 has created a 77jee account using false age information, please contact us immediately at [email protected]. Include as much detail as possible to help us identify and close the account without delay.

The 77jee platform may contain references to third-party services such as payment providers (bKash, Nagad, Rocket, Upay) and game software studios (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi). While we take care in selecting the partners we work with, 77jee does not control the privacy practices of these third parties and is not responsible for the content, privacy policies, or data handling practices of any external service.

When you interact directly with a third-party service — for example, when you open your bKash app to initiate a deposit — your use of that service is governed entirely by that service's own terms and privacy policy, which we strongly encourage you to review.

This Privacy Policy applies solely to data processed by 77jee in the operation of the 77jee platform at https://77jee.io. It does not extend to any third-party website, application, or service, even where a link or reference to that service appears on the 77jee platform.

77jee reserves the right to update or revise this Privacy Policy at any time. Changes may be made to reflect updates to our data processing practices, changes in applicable law, feedback from players, or improvements to our platform operations. When we make material changes to this policy, we will notify registered players by email and by posting a prominent notice on the 77jee website at least 14 days before the changes take effect.

Minor or non-material changes (such as typographical corrections or clarifications that do not alter the substance of how data is processed) may be made without advance notice, though the updated policy will always be available on this page with a revised "Last Updated" date.

Your continued use of the 77jee platform after any revised Privacy Policy has come into effect constitutes your acceptance of the updated terms. If you do not agree with any changes to this policy, you should stop using the platform and contact [email protected] to request account closure and data deletion.

If you have any questions, concerns, or requests relating to this Privacy Policy or to the way 77jee processes your personal data, our dedicated support team is available 24 hours a day, 7 days a week and will respond in English within four (4) hours during normal operating periods.

Data Rights & Privacy Enquiries: [email protected]

Subject Line for Data Requests: "Data Rights Request" or "Privacy Enquiry"

Operating Hours: 24/7 — Bangladesh Standard Time (BST, UTC+6)

Response Time: Within 4 hours for general privacy questions. Formal data rights requests (access, erasure, portability) will be acknowledged within 24 hours and fully resolved within 30 calendar days.

When submitting a data rights request, please include your registered username or email address and a clear description of your request. This helps us locate your account records quickly and respond as efficiently as possible.